Balance of account is payable on arrival and not subject to refunds. This balance will be charged to the credit card provided on or after check-in.
14 days’ notice of cancellation or part cancellation is required for a deposit to be refundable.
All refunded deposits are subject to a $50 cancellation fee.
50% Deposit is required at time of original booking for CHRISTMAS, EASTER, SCHOOL HOLIDAYS and "SPECIAL EVENTS" (ie: Ironman, Half Ironman, Touch Football etc.) -THIS DEPOSIT IS NON-REFUNDABLE. The remaining 50% of the tariff is payable on arrival.
Cots & High Chairs must be pre-booked. Charges apply.
Apartments are serviced weekly.
Guests are responsible for any fees or charges incurred in relation to breakages, loss or damage to the unit or common property resulting from their stay, including any additional cleaning repairs or replacement items - in particular any stains or marks caused to carpets.
Northpoint Apartments is a non-smoking complex.
Strictly no pets allowed.
Apartments are for accommodation only. Prior management approval is required for any function or party.
Weather Conditions: Bookings are not subject to weather conditions. We cannot control the weather therefore; there will be no refunds or part refunds due to weather conditions.
Balcony Hours: After 10pm we ask all guests to come inside off the balconies so noise does not disturb other guests.
Northpoint Apartments will not be responsible or held liable for any damages or loss of goods or valuables, including any cars parked in the carpark, during your occupancy of the property.
There is a $ 120.00 replacement charge per key for any keys & security fobs that are lost or not returned on departure day.